This is what came over the system as we got to cruising altitude on my Toronto-Abu Dhabi flight Friday:
"Ladies and gentlemen, there is a serious problem (insert long pause, muffled talking, my heart dropping to my stomach) with our in-flight entertainment system."
Not only was her voice dead serious, but she totally placed emphasis on the word serious.
I am no expert but maybe next time, lead with something like "Regarding our in-flight entertainment system..."?
"Ladies and gentlemen, there is a serious problem (insert long pause, muffled talking, my heart dropping to my stomach) with our in-flight entertainment system."
Not only was her voice dead serious, but she totally placed emphasis on the word serious.
I am no expert but maybe next time, lead with something like "Regarding our in-flight entertainment system..."?
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